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 First Level Audit

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Illustration of the audit planning phase, showing a team discussing strategy and objectives.

01

Planning the Audit

  • Define Objectives: Determine what you want to achieve with the audit, such as compliance with ISO standards, identifying areas for improvement, or ensuring adherence to internal processes.

  • Scope and Criteria: Outline the scope of the audit (which areas or processes will be audited) and the criteria (standards, policies, or procedures to be evaluated).

  • Audit Schedule: Develop an audit schedule, including dates, times, and locations. Inform relevant departments and individuals about the audit.

02

​Conducting the Audit

  • Opening Meeting: Begin with an opening meeting to introduce the audit team, explain the audit purpose and process, and confirm the audit plan with the auditee (the person or department being audited).

  • Document Review: Examine relevant documents and records to understand the processes and gather initial evidence.

  • On-site Examination: Visit the site or department to observe processes, interview staff, and collect evidence. Use checklists to ensure all criteria are covered.

Diagram of the audit fieldwork phase, with auditors reviewing documents .
Graphic depicting the audit reporting phase, highlighting the creation of an audit report and findings summary.

03

Reporting Findings

  • Analyze Data: Review the collected evidence and compare it against the audit criteria to identify any non-conformities, observations, or areas for improvement.

  • Prepare the Report: Document the findings in an audit report, clearly stating non-conformities, their potential impact, and recommendations for corrective actions.

  • Closing Meeting: Conduct a closing meeting with the auditee to present the findings, discuss the non-conformities, and agree on corrective actions and deadlines.

04

Follow-up

  • Action Plan: Ensure the auditee develops and implements an action plan to address the non-conformities and improve processes.

  • Monitor Progress: Follow up on the implementation of corrective actions to ensure they are completed effectively and within the agreed time frame.

  • Verify Effectiveness: Conduct a follow-up audit if necessary to verify that the corrective actions have resolved the issues and that processes are now compliant.

Visual of the audit follow-up phase, showing auditors tracking corrective actions and improvements.

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